Pistachio Customer Privacy Notice
Registered name: Full Circle Bakehouse Ltd
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Pistachio — Turkish Bakery, 465 Victoria Road, Glasgow, G42 8RL, GB
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
We collect or use the following information to comply with legal requirements:
Name
Contact information
Financial transaction information
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide services and goods are:
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
We use personal information to respond to enquiries, confirm details about orders and reduce the risk of payment fraud. These uses are necessary for us to provide the service people have asked for and are standard practice in any business that accepts orders and payments. We only collect the minimum information needed, and the impact on individuals is low. We do not use the information in ways that would override anyone’s rights or interests.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for legal requirements are:
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Where we get personal information from
Directly from you
CCTV footage or other recordings
Suppliers and service providers
How long we keep information
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided above.
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Who we share information with
Data processors
Squarespace, Inc. – Website hosting and e-commerce platform (USA)
They host our website and process online orders and gift voucher purchases. They collect order details and share them with us so we can fulfil the order. They also provide site analytics and transactional notifications.
Stripe Payments UK Ltd – Online payment processor (UK\/EU)
They process online card payments and provide payment confirmations and order references. They do not share card numbers or sensitive card details.
Google Workspace — Google LLC - Cloud email and document storage provider (EU/USA)
They provide email, cloud storage and communication tools. Customer enquiries and operational documents containing personal data may be stored or transmitted through their services.
Others we share personal information with
Relevant regulatory authorities
Organisations we’re legally obliged to share personal information with
Sharing information outside the UK
Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
Organisation name: Squarespace, Inc.
Category of recipient: Website hosting and e-commerce service provider
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
Organisation name: Google LLC
Category of recipient: Cloud email and document storage provider
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
Organisation name: Stripe Payments UK Ltd \/ Stripe, Inc.
Category of recipient: Online payment processor
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard Contractual Clauses (SCCs)
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
Last updated
15/11/2025